David Jetter

Keller Williams partnered with Google to provide each active KW associate with a Google Workspace account. This includes Gmail, Docs, Drive, and Calendar, as well as many other Google apps.It's imp...

 What is an email alias?An email alias is a secondary email address that automatically forwards all mail to your primary email account. This is not a new email account, but a second address that fo...

Each Keller Williams agent has the ability to create a Google account when they first come on board with an @kw.com domain. The account is a KW branded Google account, branded to KW, which will inc...

Have you forgotten your @KW.com (or any other KW provided email) email password? Not to worry, you can update your email password by going to the Google login page, typing your @kw.com email accoun...

Not sure who to contact for support? While KWRI Technical Support is happy to help, they may not be the right team for every issue, as many activities are managed at the Market Center level or by d...

If you have a Gmail account that you use to contact your clients, you can track those interactions from within their contact record in the Contacts applet. In order for that to happen, you will nee...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...