David Jetter

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  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • MCA JumpStart - Training for New MCAs!

    Are you new to the MCA or Assistant MCA role and are looking for training? Perhaps a refresher? Visit the JumpStart page on KWConnect to take the JumpStart course for MCAs.JumpStart is a self-guide...

  • Exporting 1099 Data from WinMORE

    To export 1099 data for use in a 1099 forms Vendor/Software: Click "Year End > 1099 Data Export". Click Yes when presented with the following message:  A window will pop up. It will say, "The Fil...

  • Chart of Accounts (U.S. and Canada)

    All Market Center KW Financial Statements must conform to the Financial Systems KW Model. Following the guidelines shown in the KW Chart of Accounts results in accurate KW Financial Statements and ...

  • Payroll Protection Program (PPP) and Disaster Relief Loan

        STOP! This guidance is for profit share purposes ONLY, not tax purposes. Please consult with your CPA for tax guidance. Any entries made to adjust income or expenses for tax purposes sho...

  • Print Award Verification Reports (US and Canada)

    Print Award Verification ReportsThis data is used to determine awards for Family Reunion, Real Trends and other industry awards. In order for associates from your Market Center to be appropriately ...

  • Listing Inventory Reports in CloudMORE Listings

    Since CloudMORE Listings is now the official system of record for listings, the listing inventory reports have been moved from WinMORE to the CloudMORE Listings application. The inventory report  s...