Create your @KW.com Gmail account

Each Keller Williams agent has the ability to create a Google account when they first come on board with an @kw.com domain. The account is a KW branded Google account, branded to KW, which will include the core Google apps like Gmail, Drive, Google Docs, Sheets and Slides, and much more. The account also comes with a a large amount of storage capacity in Google Drive. To set up your new @kw.com email:

1. Log in to https://agent.kw.com with your KW login credentials.

2. Click Your Name, at the top right of the page, then select My Profile.

3. On the left side of the page, click My KW and select the System Information section.

4. In the KW Email section, click Create KW Email.

5. In the Create Email Account modal, select one of the pre-approved options, or you can select the Request a Different Email option and type in the email address (type what comes before @kw.com) that you would like to use.

• If you select from the automatically generated list of addresses, your email address will be auto-approved, and will be ready for instant use, once created
• If you opt to type out a custom address, it takes around 24-48 hours for it to be approved and ready for you to use.

Select or enter the email address, enter a Recovery Email (can't be an @kw.com email address), and click Create.

If you chose the Request a Different Email option, type out the address you want to use:

• Keep in mind that this custom email address will need to be approved by KWRI before it becomes active, which usually takes around 24-48 hours for it to be approved

• The address must be a minimum of 4 characters. (This name should be easily associated with your name so that clients can better recall your email address. For agent Jane Doe, [e-mail] would be a good choice.) Your address can be up to 16 characters long. Addresses may only consist of letters, numbers, hyphens, periods, and underscores. No spaces, commas, quotation marks, or other characters. 

   Also, we will not approve a KW email address that includes any of the following:

KWRI KLRW KWRG KWMC BOLD agent realty realestate realtor culture kwcares (or similar) kwconnect (or similar) keller (unless the first or last name of the associate is Keller)

MREA MREI millionaire KW (before the @ sign) frontdesk director dofi customer service(s) copier printer assistant compliance

client mca teamlead operating principal broker admin kpa marketing manager listing coordinator luxury commercial

You will receive an email, to your Google Recovery Email, that your request was either approved or denied. The image below shows what this page will look like after your email address is approved:

Once the email address is approved, will need to reset the password to be able to login for the first time:

1. Go to the Gmail login page (click to add a new account if you are already logged in to a Gmail account), enter your new @kw.com email address, and click Next.

2. Click Forgot Password.

3. We don't have a previous password for this account, so click Try Another Way.

4. A confirmation screen will appear, where it will reference a partially hidden view of your Gmail Recovery Email (you entered this in step 5 in the section above). Enter this Gmail Recovery Email, and click Send.

5. Google will send a verification code to that Gmail Recovery Email. Copy that verification code, then paste it back in the Gmail login flow screen, and click Next.

6. You will be prompted to create a new password, then click Next.

7. You will be prompted to review terms of service and privacy policies, click I Understand, and you can then login to your new account and get started.